Aleks Jovanovic
Director & Practitioner
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Location: Sydney, NSW
Role: Advanced Behaviour Support Practitioner, Supervisor, Trainer and DirectorMeet Aleks Jovanovic
Aleks Jovanovic is an Advanced Behaviour Support Practitioner and Director at Soulvable Moments, with over 20 years’ experience supporting people with disability across government and nongovernment sectors. His practice is grounded in curiosity, reflection, and respect for individuality.
My Professional Journey
Aleks has worked across frontline and leadership roles, including support worker, team leader, service manager, person-centred planner, case manager, and COO. This experience provides a strong, practical understanding of disability support systems.
How I Approach Behaviour Support
Aleks delivers person-centred, strengths-based behaviour support focused on meaningful communication and practical outcomes. His work draws on Positive Behaviour Support, relationship-based approaches, and collaborative planning.
Qualifications & Accreditation
Bachelor of Social Science; Degree in Disability Studies; Diplomas in Modern Applied Psychology and Professional Psychotherapy; Accredited CBT Practitioner; Associate Member, APBSA.
Expertise & Strengths
Complex behaviour support, person-centred planning, communication and advocacy, leadership and supervision, and creative problem solving.
What Inspires My Work
Aleks views behaviour as meaningful communication and is committed to supporting people to feel understood, safe, and empowered in daily life.
Interests Beyond Practice
Aleks enjoys music, art, psychology, personal development, and coaching youth sports, often drawing on creativity and movement in his work.
A Personal Insight
Aleks integrates art, music, and movement into support environments to create strategies that feel engaging, personal, and empowering.
My Unique Strength
Helping people feel safe and recognised while developing practical, strengths-based solutions that build confidence, communication, and independence.
Yonradee (Yon)
Behaviour Support Practitioner
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Location: Sydney, NSW
Role: Behaviour Support PractitionerMeet Yonradee Wangcharoenpaisan (Yon)
Yonradee Wangcharoenpaisan, known as Yon, is a Behaviour Support Practitioner at Soulvable Moments. Based in Kingsgrove, Sydney, she brings nearly four years of hands-on disability support experience alongside a strong academic background across social sciences, community services, and early childhood education.
My Professional Journey
Yon’s pathway into behaviour support has been shaped by years of frontline disability support work, supporting people in everyday environments and learning what meaningful, practical support looks like. Combined with her academic training in human development, community practice, and early childhood, this experience informs a grounded and well-rounded approach to behaviour support.
How I Approach Behaviour Support
Yon’s practice is centred on deep listening, patience, and genuine curiosity about each person’s world. She works to understand what behaviour is communicating and collaborates closely with individuals, families, and support teams to build trust and develop practical, person-centred strategies.
Her work is guided by:
Positive Behaviour Support principles
Person-centred and strengths-based practice
Developmental and early childhood frameworks
Relationship-based, community-focused approaches
Qualifications & Accreditation
Bachelor of Arts (Social Sciences)
Master of Arts (Social Sciences)
Diploma of Community Services
Graduate Diploma of Early Childhood Teaching (0–5 years)
NDIS Registered Behaviour Support Practitioner
Expertise & Strengths
Functional behaviour assessment and support planning
Relationship-based engagement and active listening
Behaviour support across diverse ages and settings
Collaborative teamwork and stakeholder communication
Early childhood development and family-centred practice
Cross-cultural communication and multilingual engagement
What Inspires My Work
Yon is motivated by seeing the moments where supportive, compassionate practice creates meaningful change. She values working alongside people to build understanding, confidence, and new possibilities in everyday life.
Interests Beyond Practice
Outside of work, Yon enjoys exploring new cuisines, travelling, hiking along coastlines, and learning through documentaries. She plays tennis regularly and finds that curiosity and movement support balance and wellbeing.
A Personal Insight
Yon speaks both Thai and English. Navigating between languages and cultures has strengthened her adaptability, cultural awareness, and sensitivity to how context shapes communication and understanding.
My Unique Strength
The ability to listen deeply and fully, and to translate that understanding into practical, personalised behaviour support strategies that genuinely empower the people she supports.
Zoe
Behaviour Support Practitioner
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Location: Northern Beaches, Sydney, NSW
Role: Behaviour Support PractitionerMeet Zoe Glasson
Zoe Glasson is a Behaviour Support Practitioner at Soulvable Moments, supporting people with disability to build skills, independence, and quality of life. Based on Sydney’s Northern Beaches, Zoe brings solid experience across disability and behavioural support services, with a practice grounded in compassion and practical problem solving.
My Professional Journey
Zoe began her career as a support worker before moving into a junior behaviour therapist role and progressing into behaviour support practice. These frontline experiences provided strong insight into the everyday realities of participants, families, and support teams.
Combined with her clinical training, this background allows Zoe to take a holistic approach—considering the individual, their environment, and the systems surrounding them.
How I Approach Behaviour Support
Zoe’s practice is informed by evidence-based approaches and the understanding that behaviour is a form of communication. She works collaboratively with participants, families, and support teams to identify underlying needs and develop strategies that are realistic, respectful, and sustainable in daily life.
Qualifications & Accreditation
Bachelor of Psychology
Master of Applied Behaviour Analysis
Behaviour Support Practitioner (NDIS Framework)
Member, Behaviour Support Practitioners Australia
Expertise & Strengths
Positive Behaviour Support planning
Functional Behaviour Assessment
Autism and intellectual disability support
Behaviour skill building and communication strategies
Collaborative work with families and multidisciplinary teams
Practical strategy development for support teams
What Inspires My Work
Zoe is motivated by supporting people to feel understood and empowered. She believes effective behaviour support focuses on building communication, autonomy, and participation—supporting people to live with greater confidence and independence.
Interests Beyond Practice
Outside of work, Zoe enjoys hiking, reading, trying new foods, and creating travel content. She values staying active and exploring new experiences.
A Personal Insight
Zoe has a strong interest in human behaviour and how environments influence communication and interaction. This curiosity supports her reflective, thoughtful approach to behaviour support.
My Unique Strength
Breaking down complex behaviour into clear, practical strategies that support teams can confidently apply—helping participants build skills, independence, and meaningful connections.
Claire
Behaviour support practitioner and PSYCHOSOCIAL RECOVERY COACH
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Claire MacDiarmid
Location: Sydney, NSW
Role: Behaviour Support PractitionerMeet Claire
Claire is a Behaviour Support Practitioner with five years' experience across counselling, child protection, and disability support, specialising in complex mental health and trauma alongside autism and developmental disability. She brings confidence, authenticity, and joy to everything she does.
Claire believes it's her job to hold hope when progress feels out of reach, add her voice when people feel unheard, find strengths where others see problems, and create solutions when nothing else has worked.
My Professional Journey
Claire spent the last 10 years in the UK working as a trauma counsellor and an Intensive Family Coach in children's protective services, specialising in complex mental health, developmental disability, and family violence. There, she developed Connective Parenting - a trauma-informed programme for families navigating disability and family violence, recognised in 2025 across London for innovation in practice.
Claire is a passionate advocate for social justice. She has spent years standing up for parents, individuals, and support teams within social care and disability systems, and pushing back against practices that create barriers to healing.
How I Approach Behaviour Support
Claire believes joy, humour, and creativity are essential bridges to trust, connection, and change. She sees the person before the presentation - noticing overlooked mental health presentations sitting underneath behaviour, supporting people to have their voices heard, and finding supports that really make a difference.
Claire also builds collaborative relationships with support networks, working alongside teams to make sense of complex situations and test strategies with patience and determination until something truly works. Feedback consistently describes her as easy to talk to and genuinely supportive – someone who ensures everyone feels heard, understood, and valued.
Qualifications & Accreditation
BSc Psychology and Counselling, First Class Honours
British Psychological Society Undergraduate Award
Training in trauma-focused CBT, safeguarding, and safety planning
Expertise & Strengths
Complex mental health
Autism and developmental disability
Trauma-informed assessment, formulation, and intervention
Advocacy and human rights
Complex trauma, family systems, and high-risk contexts
De-escalation, safety planning, and reducing restrictive practices
What Inspires My Work
Claire is deeply inspired by the resilience of the human spirit and the ways people keep expressing themselves, adapting, and moving forward through difficult circumstances. She believes that “it’s the relationship that heals” and focuses on moving from “what’s wrong with you?” to “what have you had to do to survive?”.
Interests Beyond Practice
Claire often asks clients, “In what moments do you feel most like yourself?” For her, it's heavy metal, film photography, being in nature, playing football, and time with family – and she's never met a craft she didn't like!
A Personal Insight
Claire moved outside a traditional clinical setting because she loves rolling up her sleeves and getting inside someone's world. She believes that's where real change starts: shifting the systems around a person, not just helping the individual.
My Unique Strength
Claire's unique strength is bringing joy and connection into clinically complex work - keeping the human being at the centre, and finding ways to build understanding, empowerment, and hope.
Regine
Behaviour Support Practitioner
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Location: Sydney, NSW
Role: Behaviour Support PractitionerMeet Regine
Regine is a Behaviour Support Practitioner at Soulvable Moments with over six years’ experience in the NDIS space and more than a decade supporting neurodivergent children, adolescents, and adults. She holds undergraduate and postgraduate qualifications in speech and communication disorders, as well as a Master’s degree in Special Education.
My Professional Journey
With a background in early intervention, Regine has worked across preschools, schools, family homes, community settings, out‑of‑home care, and Supported Independent Living (SIL). These experiences have shaped her ecological, person‑centred practice grounded in everyday environments.
How I Approach Behaviour Support
Regine believes behaviour is a meaningful form of communication. She takes a trauma‑informed, collaborative approach focused on understanding individual needs and creating safe, predictable environments where people feel heard, respected, and empowered.
Qualifications & Accreditation
Bachelor of Health Science (Hearing and Speech)
Graduate Diploma in Communication Disorders
Master of Special Education
Expertise & Strengths
Person‑centred and trauma‑informed practice
Strong relationship building and active listening
Functional communication and skill development
Practical, compassionate behaviour support
What Inspires My Work
Regine is passionate about helping people express themselves, communicate their needs, and feel confident advocating for their choices in everyday life.
Interests Beyond Practice
Outside of work, Regine enjoys spending time with family and friends, being outdoors, and taking her sausage dogs for walks.
My Unique Strength
Combining strong communication expertise with warmth and practical strategies to help people feel understood, safe, and empowered.
Emily
Behaviour Support Practitioner
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Location: Wollongong, NSW
Role: Behaviour Support PractitionerMeet Emily Durante
Emily Durante is a Behaviour Support Practitioner at Soulvable Moments, supporting people with disability to navigate life’s challenges with dignity, choice, and genuine partnership. Based in Wollongong, Emily has over 8 years of experience in the disability sector, working with individuals with complex support needs.
Emily’s work is grounded in a neurodiversity‑affirming, person‑centred approach. She is deeply committed to creating meaningful, practical support strategies that respect each participant’s lived experience and promote safety, autonomy, and quality of life.
My Professional Journey
Emily has spent the past eight years working across the disability sector, supporting individuals with complex needs in a range of contexts. Throughout her career, she has worked closely with participants, families, and multidisciplinary teams, developing a strong understanding of how behaviour is shaped by relationships, environments, and systems.
Her professional journey has been guided by a strong clinical foundation in applied behaviour analysis, combined with a genuine commitment to listening to and learning from the people she supports. Emily is particularly passionate about reducing and eliminating restrictive practices through proactive, skill‑based, and compassionate behaviour support.
How I Approach Behaviour Support
Emily’s practice is informed by evidence‑based approaches and a strong belief that effective behaviour support must be collaborative, respectful, and meaningful. She works alongside participants to understand what is important to them and develop strategies aligned with their goals, identity, and everyday life.
Emily approaches behaviour as communication and focuses on building understanding, capacity, and sustainable supports. She places great importance on working closely with families, support workers, and broader teams to ensure strategies are practical, consistent, and empowering.
Qualifications & Accreditation
Bachelor of Psychological Science
Master of Applied Behaviour Analysis
Expertise & Strengths
Person‑centred and neurodiversity‑affirming practice
Positive Behaviour Support planning
Working with complex support needs and family systems
Functional and collaborative behaviour assessment
Creative and thoughtful problem‑solving
Strong clinical grounding in applied behaviour analysis
Multidisciplinary teamwork and systems‑based thinking
What Inspires My Work
Emily is inspired by supporting people to be active participants in shaping their own lives. She is particularly motivated by opportunities to help individuals feel understood, respected, and supported in developing their own solutions to the challenges they encounter.
For Emily, effective behaviour support is not about control or compliance, but about building safety, skills, and environments where people can thrive.
Interests Beyond Practice
Outside of work, Emily enjoys cooking, camping, and spending time in the garden. She values slowing down, reconnecting with nature, and experimenting in the kitchen.
A Personal Insight
Emily brings curiosity, reflection, and creativity into her practice. She values taking the time to deeply understand each person’s context, recognising that no two situations are the same.
My Unique Strength
Supporting participants to develop their own solutions to the challenges they face: empowering people to build confidence, autonomy, and meaningful change in their everyday lives.
Habib
Behaviour Support Practitioner
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Location: Campbelltown, NSW
Role: Behaviour Support PractitionerMeet Habib Zeitouneh
Habib Zeitouneh is a Behaviour Support Practitioner, Art Therapist, and Registered Clinical Counsellor (PACFA) whose work is grounded in creativity, reflection, and emotional safety. He supports people with psychosocial disability, mental illness, and complex trauma through a calm, person centred approach that values expression, connection, and meaningful change.
My Professional Journey
Habib has worked across acute mental health, community, and private practice settings, supporting people through both therapeutic counselling and creative interventions. This experience gives him a strong understanding of trauma informed practice, emotional regulation, and the importance of tailoring support to each person’s lived experience.
How I Approach Behaviour Support
Habib delivers person centred, trauma informed behaviour support that draws on psychodynamic therapy, creative arts based approaches, and collaborative planning. He focuses on helping people communicate, regulate emotions, and build practical strategies that feel safe, meaningful, and achievable in daily life.
Qualifications & Accreditation
Master of Art Therapy; Master of Contemporary Art for Educators; Bachelor of Arts (Visual), First Class Honours; Registered Clinical Counsellor (PACFA); Registered Professional Member (ANZACATA).
Expertise & Strengths
Creative arts based support, trauma informed practice, emotional regulation, sensory awareness, reflective practice, and culturally responsive therapeutic work.
What Inspires My Work
Habib is inspired by the belief that behaviour and emotional distress often communicate what words cannot. He is committed to helping people feel seen, safe, and supported as they develop new ways to express themselves and participate more fully in life.
Interests Beyond Practice
Habib enjoys visual art, painting, psychotherapy, and exploring the neuroscience of creativity, interests that continue to inform both his personal and professional life.
A Personal Insight
As a practising contemporary Australian artist, Habib brings an active creative lens to his work and often draws on the expressive process to support reflection, regulation, and insight.
My Unique Strength
Creating therapeutic spaces where people can safely explore difficult experiences, build emotional understanding, and develop practical strategies for everyday life.
Marsil
Behaviour Support Practitioner (Proficient)
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Location: Sydney, NSW
Role: Behaviour Support Practitioner (Proficient)Meet Marsil
I believe that meaningful behaviour support starts with understanding the person behind the behaviour. My goal is to build genuine relationships with participants, families, and support teams so that support feels collaborative, practical, and centred on what matters most to the individual. I value honesty, consistency, and creating environments where people feel heard, respected, and empowered to thrive.
My Professional Journey
My path into Positive Behaviour Support wasn't a traditional one. Before becoming a Behaviour Support Practitioner, I had the opportunity to work across a variety of industries, including Human Resources, fashion retail as a Fashion Consultant, tutoring English to students of all ages, and supporting children through after-school learning programs.
Although these roles were different, they all shared a common thread: working with people, understanding their individual needs, building relationships, and helping others grow. My experiences in HR strengthened my communication and problem-solving skills, while tutoring and supporting students taught me the importance of patience, adaptability, and meeting people where they are. These foundations shaped the way I approach support today, through curiosity, empathy, and genuine connection.
My career in Positive Behaviour Support has allowed me to bring these skills together while supporting people with a wide range of needs and experiences.
How I Approach Behaviour Support
I approach behaviour support with curiosity, compassion, and a strong commitment to evidence-based practice. Rather than asking, "How do we stop this behaviour?" I believe the more important question is, "What is this person communicating, and how can we better be there for them to meet their needs?"
I work collaboratively with participants, families, support workers, schools, allied health professionals, and other stakeholders to develop practical strategies that improve quality of life. My focus is always on building skills, reducing restrictive practices wherever possible, and creating sustainable supports that work in everyday environments — not just on paper.
Qualifications & Accreditation
Bachelor of Business majoring Human Resource Management and Psychological Studies
Graduate Diploma in Psychology (GDP)
Masters of Psychotherapy and Counselling
Expertise & Strengths
People often describe me as approachable, dependable, and someone who brings consistency and great organisational skills during complex situations. I value open communication, enjoy mentoring others, and take pride in helping people feel confident and supported.
My strengths include:
Building strong, trusting relationships with participants, families, and multidisciplinary teams.
Translating behavioural principles into practical, easy-to-understand strategies.
Remaining calm and solution-focused when supporting complex situations.
Leading with empathy, integrity, and a genuine desire to help others succeed.
What Inspires My Work
The most rewarding part of my work is seeing small changes create lasting impact. Whether it's a participant developing greater independence, a family feeling more hopeful, or a support team gaining confidence in their approach, these moments remind me why Positive Behaviour Support matters.
I'm inspired by the opportunity to help create environments where people are understood rather than judged, and where behaviour is seen as communication rather than something to simply manage.
Interests Beyond Practice
Outside of work, I enjoy keeping life balanced by spending quality time with family and friends, exploring new cafés, shopping, travelling, and discovering new places to eat. I love a good movie night, listening to music while driving, and making time to switch off and recharge. When I can, I aim to fit in 2-3 Pilates sessions each week; it’s my favourite way to stay active and reset. 🙂
I'm also actively involved in my local church community, which has been an important part of my life and has shaped many of the values I bring into both my personal and professional life. It provides opportunities to serve others and continue growing both personally and spiritually.
A Personal Insight
One lesson that has shaped both my work and my leadership is that every person has a story. Taking the time to understand someone's experiences, strengths, and challenges often change not only how we see behaviour but also how we respond to it.
I aim to bring empathy, consistency, and authenticity into every interaction, believing that trust is the foundation of meaningful and lasting change.
My Unique Strength
One of my greatest strengths is bridging clinical knowledge with genuine human connection. I enjoy making complex behavioural concepts practical and accessible, helping participants, families, and support teams feel confident rather than overwhelmed.
I strive to create support that is not only evidence-based but also realistic, collaborative, and tailored to each person's unique circumstances; because meaningful outcomes happen when we care for each other and everyone feels equipped to succeed.